Although everyone will be working hard to make sure you are issued with the correct grades on results day, there will also be an appeals system as a safety net to fix any genuine errors that were not identified earlier on.
If you believe an error has been made in determining your grade, you will have a right to appeal.
There are two states to the appeals process:
Stage 1: Centre Review
An internal review of the procedures set out in our policy - https://www.hernebayhigh.org/assets/Uploads/Summer-2021-JCQ-Guidance-Centre-policy-Herne-Bay-High-School.pdf
If you don't think you have been issued with the correct grade then please contact the school via email at email@example.com outlining your concerns.
We will review whether we have:
- made an administrative error. eg: we submitted an incorrect grade; we used and incorrect assessment mark when determining your grade
- did not apply a procedure correctly. eg: we did not follow our Centre Policy; did not undertake internal quality assurance; did not take account of access arrangements or mitigating circumstances, such as illness.
To help you decide whether to appeal please read:
- our Centre Policy (See School's Policy link) which outlines the procedures carried out throughout the process
- the sources of evidence used to determine your grade (see sources of evidence - more details to follow)
You will also be able to request
- any grades/marks associated with them
- details of any special circumstances that have been taken into account in determining your grade. eg: access arrangements; mitigating circumstances, such as illness.
Stage 2: Appeal to the exam board
If you still don't think you have the correct grade after the centre review is complete, you can request, in writing to firstname.lastname@example.org, for the school to appeal to the exam board.
The exam board will review whether:
- the school made an unreasonable exercise of academic judgement in the choice of evidence from which they determined your grade and/or in the determination of your grade from that evidence.
A reasonable judgement is one that is supported by evidence. An exercise of judgement will not be unreasonable simple because a student considers that an alternative grade should have been awarded, even if the student puts forward supporting evidence. There may be a difference of opinion without there being an unreasonable exercise of judgement. The reviewer will not remark individual assessments to make fine judgements but will take a holistic approach based on the overall evidence.
- the school did not apply a procedure correctly
- the exam board made an administrative error. eg: they changed your grade during the processing of grades.
It's important to remember that your grade can go down, up or stay the same through either stage of the process.
If you have a place at university that is dependent on your appeal, you should tell the university you are hoping to go to so they can decide how to handle your offer. Please contact email@example.com and we will ask the exam board to prioritise your appeal.
The timelines for priority and non-priority appeals will be as follows:
10 August to 7 September: priority appeals window
- 10 August to 16 August: student requests centre review
- 10 August to 20 August: centre conducts centre review
- 11 August to 23 August: centre submits appeal to exam board
10 August to end October: majority of non-priority appeals take place
- 10 August to 3 September: student requests centre review
- 10 August to 10 September: centre conducts centre review
- 11 August to 17 September: centre submits appeal to exam board
Finally, if you believe the exam board has made a procedural error in handling your appeal, you can apply to Ofqual's Exam Procedures Review Service to review the process undertaken by the exam board.